Screen replacement
Broken glass, display lines or touch problems need an assessment. We check the device and explain available screen options and the quote for your model.
PIME · C.C. Monterrey
Phone repair
in Medellín.
Explain the problem in English. We assess your device and confirm the repair options before you decide.
English spoken — in-store and on WhatsApp.
Assessment first
Find the right repair for your device.
Looking for iPhone repair or Samsung phone repair in Medellín? Send us the exact model. We confirm whether we can carry out the repair and which parts are available before starting work.
Battery problems
Battery life, unexpected shutdowns and charging symptoms can have different causes. We assess the device before recommending a battery replacement.
Charging diagnosis
A phone that does not charge may need a cable, a charger or repair work. Tell us what happens when you connect it so our team can assess it.
Water damage assessment
Tell us about the liquid exposure and when it happened. We inspect the device and explain whether repair is possible. Recovery cannot be guaranteed.
How it works
A clear next step.
- 01
Contact us or visit
Send your model and symptoms in English on WhatsApp. Our team confirms which Monterrey shop to visit for your assessment.
- 02
Review the diagnosis
We explain the problem, the available part, the repair quote and expected time. Repair starts with your approval.
- 03
Confirm collection
We coordinate collection or delivery directly. The service warranty depends on the repair and is explained when you bring in the device.
Before you bring it in
Your model matters.
Similar-looking phones can use different screens, batteries or connectors. The full model helps us check compatibility and parts availability. Avoid buying a replacement part based only on a photo.
Back up your information before handing in the device. Tell our team about previous repairs or any other known damage so it can be included in the assessment.
We also offer technical service for tablets, laptops and PCs, plus custom-cut hydrogel screen protection. Ask us in English about your device and what you need.
Need a charger or accessories instead? →Good to know
Before you visit.
Do you offer iPhone and Samsung phone repair in Medellín?
Contact us with your exact iPhone or Samsung model and the problem. We assess the device and confirm whether we can carry out the repair, the available parts, the quote and the expected time before you approve the work.
How long will my phone repair take?
The time depends on the diagnosis, the damage and parts availability. We confirm the expected time after assessing the device. A same-day diagnosis does not mean a same-day repair.
How much does a screen or battery replacement cost?
The price depends on the device model, the damage and the available replacement part. Send your model on WhatsApp or visit Monterrey for an assessment. We provide a quote before repairing.
Does the repair have a warranty?
The service warranty depends on the type of repair. Our team explains the coverage when you bring in the device. Ask us about the conditions for your particular repair before approving it.
Come find us
Your stop at Monterrey.
Find PIME inside C.C. Monterrey, at Carrera 48 #10-45, Shops 061, 104 and 312, Medellín. Ask us which shop to visit for your repair, product or collection.
Monday–Saturday: 9:00 am–7:00 pm.
Sunday: 11:00 am–4:00 pm. Only one shop opens on Sundays; confirm which one on WhatsApp before you come.
English spoken
In store. On WhatsApp.
Tell us what you need in English. Send your exact device model and, if useful, a photo of the connector, accessory or damage. We will help you choose the next step.
Visiting Medellín? Check availability before travelling to the store. We confirm the product, repair assessment or collection location with you directly.
Message PIME in English